Terms of use
These are the terms for using this website. The work itself is covered by the service agreement you sign before any job, which you will see in full before you sign it.
Asking for a bid
- Asking for a bid on this site does not commit you to hiring us. There is a $50 service fee for coming out to look and give you a price. We may waive it when you book the job. You are shown the fee and agree to it before you send the request.
- A bid is our price for what we saw, at the inspection or in your photos. If there turns out to be more, we tell you the new price and you approve it before we load it.
- Picking a time on this site is a request. It is confirmed once you see it on your job page.
- Please give us true information, and only ask us to remove things you own or have the authority to have removed.
Things we may not be able to take
Bio waste, chemicals, paint, fuel, asbestos, medical waste, ammunition and other hazardous material must be pointed out before we bid. They cost extra, and some we are not allowed to take at all.
Paying
Payment terms are shown on your job page and in your service agreement before you pay anything. Card payments are handled by Stripe. If you cancel before we arrive, anything you paid is refunded as the agreement says.
Using the site fairly
Do not misuse the site: no false requests, no attempts to get into parts of it that are not yours, no automated flooding of the forms. We may block anyone who does.
The site itself
We work to keep this site accurate and running, but it is provided as it is. We are not responsible for losses caused by the site being down or by a mistake on it, to the extent the law allows. Nothing here limits any right you have under your signed service agreement or under consumer law.
Privacy and access
How we handle your information is in our privacy policy. If any part of this site is hard for you to use, see our accessibility page, or call or text us and we will do it with you by phone.
The law that applies
These terms are governed by the laws of the State of Texas. Quay's Junk Removal may update them, and the date at the top will change when we do.